PRIVACY POLICY

Last updated: March 26, 2025

 

At Northern Lights Family Medicine, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect your data when you interact with our website and services.

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1. Information We Collect

• Personal Information: When you contact us, book appointments, or subscribe to updates, we may collect personal details such as your name, contact information, and other relevant information necessary for us to provide medical services.

• Health Information: As a medical practice, we may collect sensitive health-related information that is essential for your care. We handle this information with the utmost confidentiality and in accordance with applicable laws.

• Website Usage Data: Our website may automatically collect usage data, such as your IP address, browser type, and interactions with the site. This helps us understand how users interact with our website, so we can improve user experience.

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2. How We Use Your Information

• For Medical Services: We use your personal and health information to deliver medical services, create personalized care plans, and communicate effectively with you.

• Improving Our Services: Usage data helps us analyze and improve our website and services.

• Communication: We may use your contact information to send you relevant information, including appointment reminders, updates on services, or health tips. You can opt-out of these communications at any time.

• Legal and Compliance: We may be required to use or disclose your information to comply with legal or regulatory requirements.

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3. How We Protect Your Information

• Data Security: We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. Our team is trained to prioritize confidentiality and secure handling of all personal and health information.

• Secure Communication: We use secure channels for electronic communications and require robust authentication to protect access to your data.

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4. Third-Party Sharing

• With Your Consent: We do not share your personal information with third parties unless necessary for your care and with your explicit consent.

• Service Providers: We may engage third-party providers to assist us in delivering services, such as secure electronic health record management or website hosting. These providers are contractually obligated to protect your information and only use it for the purposes specified by Northern Lights Family Medicine.

• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government investigation.

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5. Your Rights

• Access and Updates: You have the right to access, update, or correct your personal information. Please contact us if you wish to review or update your information.

• Opt-Out of Communications: You may opt out of receiving non-essential communications at any time by following the instructions provided in those messages or by contacting us directly.

• Data Portability: Where applicable, you may request a copy of your information in a structured, commonly used electronic format.

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6. Cookies and Tracking Technologies

• Our website may use cookies and similar technologies to improve functionality and user experience. You can set your browser to refuse cookies or alert you when cookies are being used. Note that some website features may not work if cookies are disabled.

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7. Updates to this Privacy Policy

• We may periodically update this Privacy Policy to reflect changes in our practices or applicable regulations. We will post any updates on this page and, if the changes are significant, provide a more prominent notice.

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8. Contact Us

• If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

  Northern Lights Family Medicine

      9883 US 31 N​

      Montague, MI, 49437

      Phone: 231.893.6363

      Fax: 231.981.8160

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Your trust is essential to us at Northern Lights Family Medicine. We are dedicated to preserving a patient-centered, family-focused approach that respects your privacy and safeguards your information.